Standard features
- Account Management
- Address Book
- Call Blocking
- Call Forwarding
- Call Routing Rules
- Call Logs with Analytics
- Call Notifications
- Call Screening
- Call Transfer
- Call Waiting Service
- Caller ID Name (Incoming)
- Caller ID Name (Outgoing)
- Custom (Vanity) Local Numbers
- Custom (Vanity) Toll Free Numbers
- Dial-by-Name Directory
- Do Not Disturb
- E911 Dialing
- Find Me / Follow Me
- Global (Worldwide) Phone Numbers
- Greetings (Online/Phone recording)
- HD Audio Conferencing
- HD Voice
- HIPAA Compliance
- Hold Music
- In-Call Features
- Phone/Softphone Provisioning
- International Calling Access
- Local & Long Distance calling
- Local Numbers
- Menus (IVR / Auto Attendant)
- Mobile Apps
- Number Porting
- Queues and Ring Groups
- Schedules
- Text Messaging (SMS)
- Toll Free Phone Numbers
- U.S Based Support
- User and Virtual Extensions
- Voicemail
- Voicemail to Email
Premium features
- Call Recording and Storage (S3)
- Caller Analytics
- CRM (Beta Access/Invitation only)
- Custom Local Numbers
- Custom Toll Free Numbers
- Global (Worldwide) Phone Numbers
- International Call Access
- Professional Custom Greetings
- Video Conferencing Service
- Voicemail Transcription